our message to you

PRIVACY & SAFETY

This privacy policy is meant to inform you about:

1) What information is collected through this website

2) How your information is used and to whom it may be shared 

3) The choices available to you related to your data

Information Collection, Use, and Sharing

We collect some of your data. This data is owned only by us an we will never share it with a third party outside of the regular functions of our online shop (some information may need to be shared in order to fulfill the orders you place). 

We may send you information via email if you have signed up for our newsletter, however you can always have the option to be removed from the mailing list. You can do that here.

What Can You Do?

If you have any issue or concern related to the collection or use of your data, please contact us through the email listed on the contact page. We are happy to hear your concerns and remain committed to ensuring you have a happy and equitable experience online.

Security

When we collect sensitive information (credit cards/addresses etc.) we ensure that this data is encrypted through our online software. Our highest priority is to make sure that your information is safe.

We use time proven technology to make sure that your information is as safe as possible online. Only employees that specifically need to view your information to send your orders are granted permission to view your personal information.

PARTNERSHIP INQUIRIES

If you are a local business looking to partner online or in our community please contact us at admin@truegrain.ca

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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